Privacy Policy

Information Collection

We collect customers' names, contact information, TV brand and model, and details about the repair service requested.

Use of Information

This information is used to schedule repair appointments, communicate with customers about their repair status, and process payments.

Data Security

We protect customers' personal information through encryption, secure storage practices, and access controls.

Third-Party Disclosure

We do not share customers' information with third parties, except with repair technicians or payment processors, under strict confidentiality agreements.

Retention Period

We retain customers' personal information only as long as necessary to fulfill the repair service or as required by law.

Customer Rights

Customers have the right to access, correct, or delete their data upon request.

Marketing Communications

We do not send marketing communications without explicit consent, and customers can opt out anytime.

Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience. Customers can manage these through their browser settings.

Contact Information

Customers can reach us at contact@gtatvrepair.com or +1 (416) 471-8463 for any privacy-related concerns.

About Us

At GTA TV Repairs, we specialize in fixed-price TV repairs across Toronto. With a nationwide network of skilled technicians, we are equipped to repair TVs from all major manufacturers. Since our establishment in 2001, we have successfully repaired over 1 million appliances, offering fast, efficient, and reliable service at competitive prices.

What's Included

Our fixed-price repair covers the service technician's callout and evaluation of your TV. We will repair a single fault as described in the quotation. Each repair includes a professional safety check and full testing. All our repairs are backed by a 90-day warranty for your peace of mind.

What's Not Included

The fixed-price repair does not cover the following:

• If your TV is deemed unrepairable during evaluation
• Providing false or inaccurate information during booking
• Obtaining obsolete parts or facing difficulty in sourcing them
• Repair services for commercial appliances or domestic appliances in commercial premises

Please note that tax is excluded from the fixed price.

Your Repair Appointment

You can easily book your repair appointment online or over the phone, providing accurate details about your TV. Payment is processed upon acceptance of the quotation. Once confirmed, you will receive a notification of the technician's visit date. While we aim for first-time fixes, we cannot guarantee them. The technician will diagnose and repair your TV, ordering parts if necessary. Most parts are readily available, but if not, they are typically delivered within a few working days.

If Repair is Not Possible

In the event that your TV is deemed unrepairable, we will inform you accordingly. Various conditions may lead to cancellation, with a refund minus a $50 fee.

Guarantee Period

All our repairs are guaranteed for 90 days from completion. If the same fault reoccurs within this period, we will return at no extra cost.

Changing or Cancelling Your Appointment

Changes or cancellations are accepted up to 16:00 on the day before the appointment. Late cancellations may incur a fee.

General Disclaimer

While we strive for accuracy, we cannot be held liable for errors. Please note that terms and conditions are subject to change without notice.

Data Protection

Your personal information will be used for repair purposes and may be shared with relevant parties. Opt-out options are available for marketing communications.

Governing Law

English law applies; statutory rights remain unaffected.